What should I do if I receive the wrong item?
We're sorry if we have got your order wrong.
Firstly, you have to contact our Customer Services Team, using the following link to the Customer Enquiry Form . Tell us your order details, what you ordered, what you received, your name and daytime telephone number. We'll reply to you with the status of your replacement order, either by telephone or email. Expect to hear from us within 2-5 business days of your inquiry.