Are there some items I cannot return?

Once you receive a product, if you are unsatisfied in any way, return your purchase within 30 days of the purchase date, and we will replace the product or credit your account. ( We credit only the product cost and not the shipping cost ).

In that case you will be charged with the shipping cost. In case you wish to exchange the product, we will send the parcel back to you free of charge via the standard delivery.

You also have the right to ask for your money back, in that case we will credit your account or credit card ( depends from the payment method you have chosen to make your order). In that case we will credit back to you only the product cost and not the shipping cost.

Please remember that the products are your responsibility, as a customer, until they reach us. For your own protection, we recommend that you send any returns by a postal/courier service that provides insurance for the value of the goods, a dispatch certificate or document and a signed proof of delivery. Please retain your Certificate of Posting and hold onto it until you have received your refund from us. You will be refunded by the payment method used for your original purchase.

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